Terms & conditions

Terms & Conditions

The Terms and Conditions for the use of this website.


These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 years of age to use this website.  By using this website [and by agreeing to these terms and conditions] you warrant and represent that you are at least 18 years of age.

This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to our HYDURAGE LTD’s use of cookies in accordance with the terms of HYDURAGE LTD’s privacy policy / cookies policy.


Unless otherwise stated, HYDURAGE LTD and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website except for content specifically and expressly made available for redistribution.
  • Where content is specifically made available for redistribution, it may only be redistributed within your organisation

Creative Commons Licence
All images, artwork and graphics on this website including company branding, product-related images and photography and are licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. Under no circumstances should this license be breached without prior written permission from The Director of HYDURAGE Ltd.


You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without HYDURAGE LTD express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without HYDURAGE LTD express written consent.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). We assume that when importing products you do so with the full legal rights required as permitted by your home state/region. The onus is not on us to make checks on this and any repercussions, including destruction by customs or further investigation are your responsibility and that Hydurage Ltd and its Directors and Staff are exonerated from any further proceedings on the basis that you have been deceptive in your purchase, a purchase we honoured in good faith of you having the legal right to import.


Access to certain areas of this website is restricted.HYDURAGE LTD reserves the right to restrict access to other areas of this website, or indeed this entire website, at HYDURAGE LTD discretion.

If HYDURAGE LTD provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

HYDURAGE LTD may disable your user ID and password in HYDURAGE LTD sole discretion without notice or explanation.


In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to HYDURAGE LTD a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to HYDURAGE LTD the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or HYDURAGE LTD or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

HYDURAGE LTD reserves the right to edit or remove any material submitted to this website, or stored on HYDURAGE LTD servers, or hosted or published upon this website.

Notwithstanding HYDURAGE LTD’S rights under these terms and conditions in relation to user content, HYDURAGE LTD does not undertake to monitor the submission of such content to, or the publication of such content on, this website.


This website is provided “as is” without any representations or warranties, express or implied.  HYDURAGE LTD makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, HYDURAGE LTD does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any[legal, financial or medical matter you should consult an appropriate professional.


HYDURAGE LTD will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if HYDURAGE LTD has been expressly advised of the potential loss.


Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit HYDURAGE LTD’S liability in respect of any:

  • death or personal injury caused by HYDURAGE LTD’S negligence;
  • fraud or fraudulent misrepresentation on the part of HYDURAGE LTD; or
  • matter which it would be illegal or unlawful for HYDURAGE LTD to exclude or limit, or to attempt or purport to exclude or limit, its liability


By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.


You accept that, as a limited liability entity, HYDURAGE LTD has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against HYDURAGE LTD’S officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect HYDURAGE LTD’S officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as HYDURAGE LTD.


If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.


You hereby indemnify HYDURAGE LTD and undertake to keep HYDURAGE LTD indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by HYDURAGE LTD to a third party in settlement of a claim or dispute on the advice of HYDURAGE LTD’S legal advisers) incurred or suffered by HYDURAGE LTD arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.


Without prejudice to HYDURAGE LTD’S other rights under these terms and conditions, if you breach these terms and conditions in any way, HYDURAGE LTD may take such action as HYDURAGE LTD deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


HYDURAGE LTD may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.


HYDURAGE LTD may transfer, sub-contract or otherwise deal with HYDURAGE LTD’S rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.


These terms and conditions, together with ANY AGREEMENT OR COURSE ENROLED IN, constitute the entire agreement between you and HYDURAGE LTD in relation to your use of this website and conducting business or learning with, and supersede all previous agreements in respect of your use of this website


These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of The United Kingdom.


All of our sales are classed as “business to business” and as such are covered by the consumer contracts act. We do not sell to individuals and you agree that upon purchasing, you are purchasing as a business.

Returns are not accepted on certain items due to the requirement for verifying the sterility, where this is applicable. If you wish to return a product, it must be in the same packaging as it was sent to you with & must be untouched. If packaging has been opened or the product unsealed, due to health & safety reasons and the nature of the products we sell we will not issue any refund on products returned but when the product is received and accepted by us in accordance with the conditions we demand,  we will issue a store credit/refund.


All course fees are non-refundable at the time you gain access to the course manuals and documentation and this is agreed by your registration on this website to enrol in any of the offered courses. If deposits have been paid they are forfeited if training is not completed.

If a Course is paid in part payments each payment is non-refundable.

The company guarantees that any student who is not satisfied with their training or feels unconfident at the end of the training to carry out the procedure can resit the course for free at any time within 12 months from the date of the first training and possibly at another location by request.


UK: Please note that whilst we aim to despatch orders made before 2PM on the same day, sometimes we are extremely busy which can lead to slightly longer processing times. In the UK currently there are only minor delays with the Royal Mail so you can expect a fairly normal service depending on your selected shipping option.

For International orders we process orders just as quickly as domestic orders but there may be delivery delays due to reasons outside of our control. Please allow up to 14 working days for Europe and up to 30 working days for the rest of the World. USA Customers have varying delivery windows state to state, please be prepared to wait longer than usual.

We reserve the right to take up to 30 working days to process your order and 30 working days to deliver it but normally you will receive your product within the times shown in the above statement; This mainly applies to items ordered on ‘backorder’. All backorders are processed as priority when stocks are replenished. In any circumstances, if your item is lost we will do whatever we can to locate it for you from our side but our obligation to you, the customer, ends once we have provided tracking details/proof of postage. If we can clearly see that the item did not make it to you with the tracking we provide, we will always work towards a resolution between both parties. Please wait 30 working days before contacting us regarding your shipping time/lost claim. We are not obligated nor do we accept to pay any customs duties or charges incurred if you are ordering from overseas. We are a UK based company; Please check with your local postal service regarding customs duties in your city/state/country. We do not accept responsibility for how long your order may take to be processed by customs or if the item(s) are held by customs. We provide the correct paperwork for clearance so as long as your country of residence allows the item(s) to be legally imported they should not get held up for too long. If they do get held up we will assist with any clearance issues that are within our control.


This is any person using the site
Means HYDURAGE.com and all pages and subdomains stemming from this domain
  1. Using the website
    1. We take reasonable measures to ensure all of the information provided on the Website is accurate and true. However we make no guarantees or warranties that this is the case.
    2. The information contained within the Website does not constitute advice in any way and therefore should not be relied upon. You should seek your own professional advice before undertaking any product or service offered through the Website.
    3. We reserve the right to suspend or remove your access to the Website without reason or warning at any time. We also have the right to refuse an order or supply of any service or product that the Website provides at any time.
    4. There are many considerations when deciding to form a company so you must seek your own advice before forming a company through the Website.
  2. Operating the website
    1. We reserve the right to make changes or updates to the Website at any time without notification to the User. We shall not be liable to you as a result of any such changes.
    2. We may make changes to these terms and conditions from time to time. You agree to check the terms and conditions each time you use the Website to ensure you do not overlook any changes made.
  3. Liability
    1. The Website is to be used on an “as is” basis and so We make no guarantee or warranty of any sort. The information within the Website should not be relied upon and We will not be held liable for any reliance you make on the information the Website contains.
    2. We shall not be held liable for any errors or interruption of service from the Website for any reason whatsoever.
    3. When providing any details on the Website you are fully responsible for ensuring that these details are accurate, true and up to date. We shall not be held liable under any circumstances for losses, inaccuracies or any negative consequences to you as a result of the details you provide.
  4. Data Protection
    1. We will not distribute your data to any third part without your permission. Your data will only be used by hydurage ltd.
  5. General
    1. If any provision of these terms and conditions is deemed to be invalid or unlawful then this does not have any baring over the remaining provisions within these terms and conditions
    2. No person/entity that is not a user of the website shall have rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Agreement.
    3. If you are a consumer you have the right to cancel goods or services supplied by the Website by contacting us in writing within 7 days. However, where we have begun to undertake a service within this term your right to cancel is lost.
    4. We may in some circumstances make referral fees from affiliates that we recommend to you. You agree to allow us to keep any such referral fees generated.
    5. When using the Website, some of your details may be stored in cookies. By using the Website you give your consent for such cookies to be used.
    6. Your use of this Website is governed in accordance with the laws of England and Wales. English courts will have jurisdiction over any disagreement as a result of you using the Website.
    7. The standard delivery time frame is 30 days from the point of order, that is unless we agree to a quicker delivery timeframe. This is for the whole order to be delivered
    8. Refunds on products (does not include courses)
      (other than for defective goods) cannot be claimed under any circumstances until 30 days have passed since the point of order. If only partial delivery has occurred, only a partial refund can be claimed. Refunds are processed directly back to your payment card and this can take up to 30 days.
    9. We only sell to businesses, we are not required to be compliant with the consumer goods act, rather than consumer contracts act which governs B2B sales and makes our terms and conditions as binding.
    10. We take no responsibility for issues relating to customs and assume you have the legal right to import these products.
    11. When a delivery issue is caused by a third party we take no liability for resolution and proof of postage is considered sufficient for proof of delivery.
    12. If you make a refund claim inside the 60 day period (30 days for delivery + 30 days for processing) we reserve the right to charge you any fees and/or costs that we incur in challenging this.
    13. Medical Disclaimer
      Every effort has been made to ensure that the information provided is accurate, up-to-date and complete, but no guarantee is made to that effect. In addition, the drug information contained herein may be time sensitive and should not be utilized as a reference resource beyond the date hereof. This material does not endorse drugs, diagnose patients, or recommend therapy. This information is a reference resource designed as a supplement to, and not a substitute for, the expertise, skill, knowledge, and judgement of healthcare practitioners in patient care. The absence of a warning for a given drug or combination thereof in no way should be construed to indicate safety, effectiveness, or appropriateness for any given patient. Hydurage Ltd does not assume any responsibility for any aspect of healthcare administered with the aid of materials provided. The information contained herein is not intended to cover all possible uses, directions, precautions, warnings, drug interactions, allergic reactions, or adverse effects. If you have questions about the substances you are taking, check with your doctor, nurse, or pharmacist.


Questions about the Terms of Service should be sent to us at contact@hydurage.com

Hydurage Limited is a UK registered company  no 10115864 with registered address  7a Radford Crescent, Billericay, Essex. UK

Our contact telephone please whatsapp +447475458737 for UK

Our email for general enquires is contact@hydurage.com