Candidate Agreement Contract-Regulated Training

Hydurage Ltd
Regulated Training Provider – Candidate Terms & Conditions

1. Purpose of This Agreement

This Candidate Agreement outlines the responsibilities and expectations between you (“the Candidate”) and Hydurage Ltd(“the Provider”) for the duration of your training on a regulated course. By signing this agreement, you confirm that you understand and accept the terms.

2. Your Responsibilities as a Candidate

By enrolling on a regulated course, you agree to:

  • Attend all scheduled training sessions and assessments as required.
  • Engage actively in the learning process and complete all assignments on time.
  • Follow the course syllabus, assessment plan, and any relevant awarding organisation regulations.
  • Comply with all health & safety, safeguarding, and professional conduct policies.
  • Treat all staff, trainers, fellow candidates, and clients with respect.
  • Notify the Provider of any learning support needs, medical conditions, or changes in circumstances that may affect your learning.
  • Make all payments before Training commences.

3. Our Responsibilities as the Provider

We agree to:

  • Deliver high-quality, Ofqual-aligned or externally accredited training.
  • Provide qualified tutors, assessors, and internal quality assurers.
  • Supply course materials, assessment resources, and ongoing learner support.
  • Keep your data secure and only share it with relevant awarding bodies or regulators.
  • Issue your certificate upon successful completion and verification of all assessments.

4. Assessment and Appeals

  • You will be assessed through written, practical, or oral methods depending on your course.
  • If you disagree with an assessment decision, you may submit a formal appeal in line with our Appeals Policy (available on request).
  • Appeals must be submitted within 10 working days of receiving your results.

5. Certification and Progression

  • Certification is subject to full attendance, successful completion of all assessments, and verification by our internal and external quality assurance teams.
  • We aim to issue certificates within 8–12 weeks of course completion, subject to the awarding body’s timelines.

6. Conduct & Dismissal Policy

  • Any form of cheating, plagiarism, violence, harassment, or breach of professional conduct may result in removal from the course without refund.
  • We reserve the right to suspend or remove any candidate whose behaviour compromises the safety, integrity, or reputation of the training school.

7. Data Protection & GDPR

  • Your data will be processed in accordance with the UK GDPR and Data Protection Act 2018.
  • We will only share your data with third parties (e.g., awarding bodies, insurers) when required for qualification purposes.

8. Signatures

By signing below, both parties agree to the terms outlined in this agreement.

Candidate Full Name: _________________________________________
Course Title: _________________________________________________

I have read and agreed to the terms and conditions of this website and conditions of training.
Signature: ___________________________ Date: _______________

Provider Representative Name: __________________________________
Signature: ___________________________ Date: _______________